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. Introduction
. Advantages |
Advantages
Improved Customer Service - Comprehensive up-to-date information is maintained for all plots and visitors enabling a high level of customer service.
Effective Marketing - It is possible to accurately profile visitors against your selected criteria, measure advertising effectiveness, and run focussed mail shots or follow-up programmes.
Automated Reporting, Forecasting and Tracking - Sales performance and forecasts are automatically produced, considerably reducing collation time.
Efficient Administration - All aspects of sales administration are handled with links to Microsoft Office allowing mail merge, e-mail and fax services. Ease of use in the showhouse environment utilises all your sales resources to the maximum efficiency.
Fully Integrated Sales and Marketing - The web based technology enables easy integration with your web site and property portals improving customer communications and ensuring that both internal and external information is always completely up to date.
Show House Online - Allows site sales staff to enter enquiries, reservations and choices on-site, preventing task duplication.
Sales Enquiries Online - Links your showhouses, Web site and Property Portals so that enquiries go directly into a central marketing database for analysis, follow-up and Sales progression.
Customers 'Home Page' - Allows you to set up a secure environment for your customers to access the current build and sales progression, choices, and for future reporting of maintenance issues and downloads of maintenance manuals.
Web Site Maintenance - Current information from the sales system can be automatically updated to your web site.
Customer Options Online - Extras, choices and their availability can be viewed and selected online by your staff, or optionally by customers via the web.
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Easy and intuitive to use
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Allows real-time build and sales progress to be compared and monitored
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Flexible visitor profile data
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Postcode lookup and enquiry validation
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Marketing functions include advertising effectiveness and targeted mailing
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Integrated mail merge for mail shot and correspondence, e-mail enabled
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Reports by site, region and organisation
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Tracks price history and all price variances
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Reservation and financial statements are automatically produced
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Handles part-exchange property resale
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Customer extras, choices and incentives are tracked for reporting, analysis and
cost control
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Cancellation/fall-through analysis
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Highly configurable to users requirements
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Contact log, notes, correspondence tracking and diarised action/bring forward
facilities
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Cost-effective site and remote operation
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Captures data at source to prevent task duplication
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Provides higher quality information to management staff and customers
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Simplified browser screens for ease of use and reduced user training
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Enhanced customer service
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Secure web access for approved users e.g. agencies and customers
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Reduces the cost of web site maintenance and ensures up-to-date information
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Centralised efficient management of sales images e.g. artists' impressions,
site plans, photo
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