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. Introduction
. Management Summary |
Introduction
SiteStream has been designed from first principles as a
fully integrated system. However to assist with practical and progressive roll
out within your organisation, or to fit with existing business systems,
SiteStream can be implemented as a series of modules.
The Land module allows for fast yet detailed analysis and evaluation of your
land purchases while Build provides a flexible tool for cost planning,
procurement and valuation. Sales is optimised for efficient lead capture and
sales progression whether in the office or on-site, and can be fully integrated
with your web site for a total housebuilding marketing solution. Your customer
and plot data is at the heart of Care, which is designed to help you provide
the most efficient customer care and after-sales service.
Land is designed to provide sophisticated financial modelling of your proposed
developments and allows you to consider many scenarios and to respond quickly
to changes in plan or new opportunities. All the required physical and
financial statistics are instantly available and the models provide
continuously updated information at every stage of construction for direct
comparison with original budgets. With the increasing trend towards brownfield
and one-off developments it is important to have estimating and scheduling
tools that are flexible and allow the quick assembly of detailed project
budgets.
Build is optimised for this task and copes equally well with existing house
types or the fast production of schedules and budgets for site-specific units.
High-level budgets are easy to prepare with the ability to add detail as and
when available, and to the level required for purchase orders. The production
of material and subcontract orders is highly automated and order progress is
tracked by the system through to delivery. Build contains a highly configurable
tick chart valuation and payment authorisation system to control payment to
subcontractors, manage your work in progress, and automatically provide cost to
complete projections.
Sales is designed to support your entire sales process and whether you want to
deploy systems in the showhouse, via the Web or simply at your office, it will
bring new standards of efficiency to your sales and customer care operations.
The Internet is revolutionising House Sales and Customer Care for housebuilders
and we offer a range of services to integrate Sales with your existing web site
to improve the quality and currency of your customer communications.
Sales will facilitate the streamlining of your sales environment whilst
improving the levels of service you can offer to your customers. With Sales you
can build a valuable customer and prospect database that will become a real
company asset, increasing your marketing effectiveness and enhancing customer
satisfaction.
Implemented over the Internet, Sales will allow you to develop a unique
environment to sell upgrades, third party products and services to customers at
exactly the right stage of the house purchase, thus maximising your revenue
potential.
These are exciting times to be thinking about how your business can benefit
from the latest developments in software technology and Sales is the ideal
platform for you to develop a fully integrated Internet enabled Sales and
Marketing strategy.
Care ensures that you capture each after-sales contact succinctly and
accurately, and that you provide an effective response and resolution to your
customer's issues. The system can provide the appropriate prioritisation for
your maintenance team or Subcontractors to help meet and monitor your target
response and fix times. Detailed analysis and trends of customer issues are
fully reported so you can prevent re-occurrence and improve customer
satisfaction, loyalty and referrals.
Dissemination of group wide company information is now a simple automated
task using the new SiteStream intranet system. Available stand alone, or
linked to SiteStream software, the 'off the shelf' intranet system provides
house builders with a publishing tool that maintains all internal
communications such as company performance, directories and documents in one
easily accessible web based environment. This is particularly beneficial for
house builders with staff at many remote locations. Customers can also be given
secure internet access to details of their chosen plot such as options and
extras, build and sales progress, online move in packs, home owner manuals etc.
SiteStream has a highly flexible and practical security model to control
system access. Each user can easily be given the access rights you have
pre-defined for various job roles or modified for the specific user.
Access can be restricted to companies, regions or sites for example and
security operates at both field level and operation type throughout
SiteStream. Users can also be given view only or full
edit capabilities to ensure that they have the correct levels of
access for efficient system operation within your organisation.
If you would like to see any of our systems, or simply discuss how SiteStream
could improve the quality and availability of business critical information in
your company, then please
contact us.
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